Shipping Policy

Most orders are processed and dispatched within 15–18 business days of placement (excluding public holidays).

• Orders placed on weekends or public holidays are processed on the next business day.
• During sale periods or high-demand launches, processing may take slightly longer — we'll keep you informed.
• You will receive a dispatch confirmation with tracking details once your order ships.

Once dispatched, delivery is expected within up to 7 business days from the dispatch date.

Note

Delivery timeframes are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances outside our control.

We offer free shipping on all orders — no minimum order value required.

• Shipping is complimentary across all locations within India.
• No hidden charges at checkout — what you see is what you pay.

Once your order is dispatched, you will receive a tracking link via email and/or WhatsApp.

• Tracking may take up to 24 hours to activate after dispatch.
• If you haven't received tracking details within 48 hours of your order, please contact us.

Our courier partners typically make up to 2–3 delivery attempts. If delivery fails:

• The package may be held at the nearest courier facility for a limited time.
• If unclaimed, it will be returned to us and re-shipping charges may apply for re-dispatch.
• Please ensure someone is available at the delivery address, or provide an alternate contact number at checkout.

If your order arrives damaged or with missing items, please contact us within 48 hours of delivery.

• Share your order number, a photo of the damaged packaging/product, and a brief description.
• We will assess and resolve the issue promptly — replacement or refund as applicable.

Important

Claims raised after 48 hours of delivery may not be accepted.

Please double-check your shipping address before placing an order. Address changes may be possible only before dispatch. Once shipped, we cannot redirect parcels. Contact us immediately at care@razzaradhita.com if you notice an error.

Payments are processed securely via third-party gateways. We receive confirmation details (status, transaction reference), but we do not store full card details on our servers.

Payment methods available: UPI / Cards / NetBanking / Wallets / COD (if applicable).

We may update this policy occasionally. The latest version will always be available on this page, with the "Last updated" date changed accordingly.

• Email: care@razzaradhita.com
• WhatsApp: +919810807460
• Address: Address 152, 3rd floor, Greater Kailash Part 3, Masjid Moth, New Delhi 110048.