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Shipping

Shipping Policy

Effective: 04/04/2026  •  Last updated: 04/04/2026

Razza Radhita is committed to delivering your order safely and on time. Most orders are dispatched within 15–18 business days, with delivery within 7 business days after dispatch. This policy outlines how we handle dispatch, delivery, and any shipping-related concerns.

Questions? Reach us at care@razzaradhita.com or WhatsApp: +919599652101.

Please ensure your shipping address is accurate at checkout — we are not responsible for delays caused by incorrect address details.
Order processing & dispatch time +

Most orders are processed and dispatched within 15–18 business days of placement (excluding public holidays).

  • Orders placed on weekends or public holidays are processed on the next business day.
  • During sale periods or high-demand launches, processing may take slightly longer — we'll keep you informed.
  • You will receive a dispatch confirmation with tracking details once your order ships.
Estimated delivery timeframes +

Once dispatched, delivery is expected within up to 7 business days from the dispatch date.

Note

Delivery timeframes are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances outside our control.

Shipping charges +

We offer free shipping on all orders — no minimum order value required.

  • Shipping is complimentary across all locations within India.
  • No hidden charges at checkout — what you see is what you pay.
Tracking your order +

Once your order is dispatched, you will receive a tracking link via email and/or WhatsApp.

  • Tracking may take up to 24 hours to activate after dispatch.
  • If you haven't received tracking details within 48 hours of your order, please contact us.
Failed delivery & re-attempts +

Our courier partners typically make up to 2–3 delivery attempts. If delivery fails:

  • The package may be held at the nearest courier facility for a limited time.
  • If unclaimed, it will be returned to us and re-shipping charges may apply for re-dispatch.
  • Please ensure someone is available at the delivery address, or provide an alternate contact number at checkout.
Damaged or missing items +

If your order arrives damaged or with missing items, please contact us within 48 hours of delivery.

  • Share your order number, a photo of the damaged packaging/product, and a brief description.
  • We will assess and resolve the issue promptly — replacement or refund as applicable.

Important

Claims raised after 48 hours of delivery may not be accepted.

Incorrect shipping address +

Please double-check your shipping address before placing an order. Address changes may be possible only before dispatch. Once shipped, we cannot redirect parcels. Contact us immediately at care@razzaradhita.com if you notice an error.

Payment options +

Payments are processed securely via third-party gateways. We receive confirmation details (status, transaction reference), but we do not store full card details on our servers.

Payment methods available: UPI / Cards / NetBanking / Wallets / COD (if applicable).

Policy updates +

We may update this policy occasionally. The latest version will always be available on this page, with the "Last updated" date changed accordingly.

Contact information +